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Grow, train, and retain a successful workforce.

Human-centered solutions for healthcare.

AN EMPATHETIC, PEOPLE-FIRST APPROACH

We work closely with our partner, Health WorkForce New York, to help healthcare organizations to approach their recruitment and retention opportunities with human-centered solutions.

From pipeline-to-practice programs, to custom learning management systems and online recruitment tools, our team can help address your workforce challenges from the inside, out.

HUMAN-CENTERED RESEARCH & DESIGN

We work with you to understand your unique needs – from recruitment, training, continuing ed and retention – we find all the gaps.

SOFTWARE DEVELOPMENT & DEPLOYMENT

Our team can work with your internal IT team to get it done, or we can create a one-of-a-kind system that works for you and your team

COMMUNITY-BASED PROGRAMMING

Technology isn’t always the answer. That’s why we also help develop boots-on-the-ground programming like the Summer Health Internship, which can help develop robust, highly qualified pipeline.

ONGOING CLIENT SUPPORT

We know change is hard, whether it’s a new system to learn or a program to implement. Partnering with us is a commitment to your team’s success.

COURSE GUIDE

Learn about NAHEC’s current health education programming and the opportunities available to you!

GROW YOUR FUTURE WORKFORCE

Nurture the future healthcare worker pipeline with our proven student-engagement programs.

Case Study

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AHEC Scholars

Connect with dedicated medical professional students, engage with them as they embark on a successful career.

Rural Immersion

Help promote your community and organization to candidates from outside our area.

MASH Camp & Rural Health Exploration

Expose middle and high school students to your organization and careers in healthcare.

RECRUIT & RETAIN TODAY’S WORKFORCE

Optimize your recruitment and employee retention experiences with tools built specifically for your organization.

Case Study

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Rural Immersion

Help promote your community and organization to candidates from outside our area.

HWapps Recruit

Focus more on finding and engaging qualified candidates by streamlining your processes and reducing administrative burden with a recruitment platform, built specifically for your HR team.

HWoptimize EX

Engage your workforce with employee experience workshops to collaboratively address the most pressing needs at your organization.

HWapps SMS

Easily and immediately reach your employees with our innovative healthcare SMS tool.

TRAIN & DEVELOP A SKILLED WORFORCE

Streamline your employee training processes with solutions that put your employees first.

Case Study

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Continuing Education Hub

A convenient one-stop resource for all your continuing education needs.

HWapps LMS

Enhance learning and development efforts with an agile training delivery, tracking, and reporting tool customized to meet your training needs and business goals.

InService Solutions

Remove the burden of mandatory training with our customizable healthcare-specific compliance templates optimized for learning on any device for accessibility.

Health Workforce Collaborative

Benefit from a network of training options on the Health Workforce Collaborative Hub.

WHAT IS HUMAN-CENTERED DESIGN?

Human-centered design is a proven problem-solving approach that focuses on understanding the needs, behaviors, and experiences of individuals to find desirable, feasible, and viable solutions.

Innovative solutions can be rapidly deployed to address critical workforce needs, align with business and industry goals, and drive meaningful impact.

OUR PROCESS

EMPATHIZE

Empathize with people to uncover unmet needs and opportunities.

DEFINE & ALIGN

Define and align strategic priorities to make informed decisions, quickly.

IDEATE

Collaborate and ideate with stakeholders to brainstorm potential solutions.

TEST & REFINE

Co-create, prototype, & test ideas to refine and prove viability.

DEPLOY & ITERATE

Iteratively develop and deploy viable solutions using agile methodologies.

MEASURE, EVALUATE & OPTIMIZE

Measure, evaluate & optimize to ensure highly successful outcomes.

PAST CLIENTS

For more than 20 years, our team has helped clients like NYC H+H and 1199SEIU successfully address critical workforce challenges related to shortages, recruitment, DEI, accessibility, training delivery, and retention.

WORK WITH LESS FRICTION

Let’s talk about what’s NOT working for you.